I will never go here again!!!! I went in to get a car wash and detail the inside and paid extra to have the backseat shampooed cause my daughter has gotten stuff all on the seats. I didn't mind having to pay extra cause my car needed it. The girl told me it wouldn't take longer than an hour to do it all. I was hesitant at first cause I had my 20 month old daughter and knew she would get restless if it was longer than that but she assured me it wouldn't tak too long. So first of all it was so hot in there me and my daughter were sweating. My poor baby girls hair was all wet from how hot it was. After waiting 2 HOURS they finally Wave me to my car to inspect it and what do I find???? All the stains are still on the backseat. I asked if they shampooed the seats and the guy said no that wasn't included and it took another worker to come show him on the receipt that the seats should of been done. By this point I'm so hot, tired and made that I just want to go home. Then the manager comes out to ask me to go back inside and wait why they do it. After undoing the car seat and noggle and waiting 2 hours for nothing... I was not going back inside I simply asked for my money back so I could just take my daughter home. The manager was more worried about not losing that money then the fact of how miserable this whole experience made us feel. Finally he gave me my money back and after getting everything reinstalled in the car with a hot, restless, sleepy baby, I will NEVER go back to this place. They don't care about their customers.